Optimise your approval workflow
Enable self service
Reduce the burden on the public and industry by providing secure online portals where applicants can submit and track their applications. Applicants can log in 24×7 and complete submissions or respond with further information. This streamlines the application process and reduces your administrative overhead from responding to enquiries.
Centralised approval tracking
Maintain all approval-related information in a single, easily accessible location. Our system allows you to capture online applications, review, request further information and make a decision. Every interaction, document, and status update is recorded, giving you a comprehensive history of each approval request.
Automated processes
Reduce manual tasks by automating routine approval processes. Our system handles task assignments, sends reminders for pending actions, and updates statuses based on predefined criteria. Automation minimises human error, speeds up the approval process, and ensures that all necessary steps are completed efficiently.
Respond within statutory timeframes
Real-time dashboards offer a clear overview of key performance indicators and allow for detailed analysis when needed. Team leaders can allocate work to their team and monitor progress towards the due dates.